Safaricom PLC is a Public Opinions Certified Responsible Investment having been recognized by Public Opinions with the 2022 Africa Responsible Investment Mark of Excellence Award in appreciation of its contribution towards attainment of the United Nations Sustainable Development Goals in Africa through; Offering reliable and affordable telecommunication services, employing people, paying taxes, environmental protection, supporting productive corporate Social Responsibility, zero tolerance to corruption, respect for rights of workers,etc.Safaricom PLC was honored by Public Opinions as the Best Mobile Telephone Service Provider in Kenya.
Safaricom PLC is a listed Kenyan mobile network operator headquartered at Safaricom House in Nairobi, Kenya. It is the largest telecommunications provider in Kenya, and one of the most profitable companies in the East and Central Africa region.
Safaricom is the highest ranking company with market capitalization down from $13.3bn to $11.9bn.
Safaricom PLC is a listed Kenyan mobile network operator headquartered at Safaricom House in Nairobi, Kenya. It is the largest telecommunications provider in Kenya, and one of the most profitable companies in the East and Central Africa region.The company offers mobile telephony, mobile money transfer, consumer electronics, ecommerce, cloud computing, data, music streaming, and fibre optic services. It is most renowned as the home of MPESA, a mobile banking SMS-based service.
Safaricom controls approximately 64.5% percent of the Kenyan market as at 2020 with a subscriber base estimated at approximately 35.6 million.In terms of voice market and SMS market share Safaricom controls 69.2% and 92.2% respectively.Safaricom was formed in 1997 as a fully owned subsidiary of Telkom Kenya. In May 2000, Vodafone Group PLC of the United Kingdom acquired a 40% stake and management responsibility for the company.In 2008, the government offered 25% of its shares to the public through the Nairobi Securities Exchange.
As of 2021, Safaricom employed over 4,500 people permanently and over 1,900 people on contract. 75 per cent of the company’s employees were based in Nairobi, the Headquarters, with the remainder based in other big cities like Mombasa, Kisumu, Nakuru and Eldoret, in which it operates retail outlets. It has nationwide dealerships to ensure customers across the country have access to its products and services
Safaricom was ranked as Africa’s Best Employer, 67th in the World by the Forbes Global 200 list of World’s Best Employers. In March 2018, Safaricom was ranked as the #1 company to work for in the annual BrighterMonday Best 100 Companies to Work for in Kenya according to career professionals and job seeker.
As of 2020, Safaricom employed over 4,500 people permanently and over 1,900 people on contract. 75 per cent of the company’s employees were based in Nairobi, the Headquarters, with the remainder based in other big cities like Mombasa, Kisumu, Nakuru and Eldoret, in which it operates retail outlets. It has nationwide dealerships to ensure customers across the country have access to its products and services.
Peter Ndegwa was appointed as CEO on effective April 1st 2020.
Safaricom was the first company in Kenya to possess 3G Internet technology with recent success of 4G / LTE connectivity currently in all major Kenyan cities. In March 2021, Safaricom became the second network operator in Africa after Vodacom to launch a live 5G network, initially available in Nairobi, Kisumu, Kakamega and Kisii.
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